Member FAQs

How do I make a call request?
Here's a few simple steps to making a call request on Clarity: 1. Sign Up. To be able to call an expert on Clarity, you'll need to sign up a...
Thu, Jan 21, 2016 at 3:19 PM
What if I can't find an expert?
We know that most people use Clarity to get answers to immediate and pressing problems. As such, we want to help you find the right expert faster.  Here&#...
Thu, Jan 21, 2016 at 3:32 PM
How do I prepare for my call?
Preparation is CRITICAL. When you're paying for an expert's time, it's so important to be prepared to make the most out of the call. A miscon...
Thu, Jan 21, 2016 at 3:44 PM
Can others join my call?
You better believe it! The only thing we love more than an expert dropping knowledge on an entreprenuer in need - is an expert dropping knowledge on a confe...
Thu, Jan 21, 2016 at 3:52 PM
How do I send a message via the inbox?
You can send a message to experts to ask clarifying questions before requesting a call by going to their profile, and clicking on the little envelope icon t...
Thu, Jan 21, 2016 at 3:57 PM
How are rates for experts determined on Clarity?
Pure Marketplace Mechanics. Experts set their hourly rate (which converts to a per-minute rate that's displayed on their profile) on an individ...
Thu, Jan 21, 2016 at 4:11 PM
Can I pitch investors on Clarity?
Clarity is meant for helping people get great business advice.  Although we do have several angel investors and venture capitalists, pitching people is no...
Thu, Jan 21, 2016 at 4:14 PM
How do text message notifications work?
We know these calls are important to you.  We use text message alerts to give you instant status updates of call requests to experts. When you have yo...
Thu, Jan 21, 2016 at 4:17 PM
How do I apply my promo code?
Have you picked up a promotion code from one of our partners? Great! Here's how you use it: Promotion codes will be redeemed for the credited amount...
Thu, Jan 21, 2016 at 4:26 PM