Payments & Fees

How do payments work on Clarity?
When requesting a call with an expert, you'll be prompted to provide your credit card information. You'll be charged at that time for the initial ...
Thu, Jan 21, 2016 at 5:27 AM
What methods of payment do you accept?
It's easy for members to make a payment to experts. We accept Visa, Master Card and American Express.  Having trouble paying for your call? Che...
Thu, Jan 21, 2016 at 5:31 AM
What is the Clarity service fee?
We charge experts a 15% service fee for every call completed. This amount is deducted from the total amount charged to the member. This service fee goes to ...
Thu, Jan 14, 2016 at 11:06 AM
Payment troubleshooting
When booking a call, please make sure any information entered appears exactly as in your bank statement. Most issues can be solved by updating your billing ...
Thu, Jan 14, 2016 at 11:44 AM
What happens to my money if the call is cancelled?
The system will automatically refund all cancelled calls and requests in full. You will receive an email from support@wepay.com with a receipt. Please check...
Thu, Jan 14, 2016 at 2:08 PM