General Questions

How do I manage my DNS for the domain I registered through LaunchRock?
To manage your DNS open the Domain Manager section under your Account Settings.  To manage your domain(s): Log in to your LaunchRock account Clic...
Thu, Nov 1, 2018 at 4:39 PM
Can I add Email Integration?
Unfortunately, email integration is not a feature we offer at the moment. Our team is discussing adding this feature for the future.
Tue, Jun 7, 2016 at 9:14 PM
What is DNS propagation and why can it take up to 72 hours?
"           Once you set your CNAME record correctly and click Launch you may have  to wait up to 72 hours for your page to be live. The reason f...
Thu, Nov 1, 2018 at 4:39 PM
Can I add/edit signup fields?
At the moment, we only offer name, email and phone number capture fields. Adding more input fields to our builder is something our team is discussing for ...
Tue, Jun 7, 2016 at 9:15 PM
Restricted CNAME Records
" We have restricted the use of the following CNAME records: e email ftp imap mail mobilemail pda pop smtp webmail www These CNAME reco...
Thu, Nov 1, 2018 at 4:39 PM
Can I delete my account/page from being live?
There is not currently a "delete" function.   You can just set the status back to "Draft" and it will not appear any longer in our sit...
Tue, Jun 7, 2016 at 9:17 PM
Identifying Your Domain Host
"If you need to find out where you domain is hosted Search for whois free to find a company that performs free queries of the whois database. ...
Thu, Nov 1, 2018 at 4:39 PM
Can I insert and image Phone screen? (Mobile App theme)
In the Mobile App theme, the phone is an image itself. Therefore, there is not an option to change just the screenshot. You will have to upload a new i...
Tue, Jun 7, 2016 at 9:18 PM
I need help with the CNAME record. What should I tell my domain host?
"           Here is a scripted explanation of the CNAME requirements you can use to help communicate the LaunchRock CNAME set-up with your Domain Ho...
Thu, Nov 1, 2018 at 4:39 PM
Can I use the new builder with same Legacy builder account URL?
In order for your new LauchRock page to populate, we would have to disable the old legacy page/account. We suggest logging into your legacy account by usi...
Tue, Jun 7, 2016 at 9:19 PM