Payments & Fees

How do payments work on Clarity?
When requesting a call with an expert, you'll be prompted to provide your credit card information. You'll be charged at that time for the initial ...
Thu, Apr 30, 2020 at 5:12 PM
What methods of payment do you accept?
It's easy for members to make a payment to experts. We accept Visa, Master Card and American Express.  Having trouble paying for your call? Check o...
Mon, Apr 27, 2020 at 7:10 PM
What is the Clarity service fee?
We charge experts a 15% service fee for every call completed. This amount is deducted from the total amount charged to the member. This service fee goes to ...
Tue, Jun 2, 2020 at 8:36 PM
Payment troubleshooting
A. When booking a call, please make sure any information entered appears exactly as in your bank statement. Most issues can be solved by updating your billi...
Fri, Apr 17, 2020 at 3:49 PM
What happens to my money if the call is cancelled?
The system will automatically refund all cancelled calls and requests in full. You will receive an email from support@wepay.com with a receipt. Please n...
Fri, May 29, 2020 at 8:19 PM
How can I get an invoice for my call?
We can provide an invoice for you. You can request simply by sending an email to support@clarity.fm. Just indicate the date of the call and the name of the ...
Mon, Apr 27, 2020 at 7:24 PM